top of page

Privacy Policy

Privacy Policy

Effective Date: July 2025

​

TalentChoice ("we," "us," or "our") is committed to protecting your privacy and maintaining the trust and confidence of our users. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you use our website (https://www.talentchoice.com.au) and related services. By accessing or using our platform, you agree to the practices outlined in this Privacy Policy.

​

1. Information We Collect

We collect information to provide our services effectively and improve the user experience. The types of information we collect include:

​

a. Personal Information

  • Full name, email address, phone number, and postal address

  • Employer company name and job title (if applicable)

  • Login credentials (stored securely via Wix authentication)

  • Recruiter profile details including industry specialisations, service type, rate cards, profile photo, biography, LinkedIn URL, and testimonials

​

b. Lead Information (Employers)

  • Job briefs submitted via the TalentChoice funnel, including job type, pay rate, industry, location, and urgency

  • Optional company details and contact information

​

c. Payment and Subscription Information

  • Details related to recruiter subscriptions (collected securely via Wix Payments or third-party processors)

  • Plan selection, upgrade history, billing status, and invoices

​

d. Usage Data

  • IP address, device ID, browser type, location data, and pages visited

  • Time spent on site, actions taken, referral links, and click behavior

​

e. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance user experience, provide analytics, remember preferences, and serve targeted content or advertisements. You can manage cookies through browser settings.

​

2. How We Use Your Information

We use the information we collect to:

  • Register and manage recruiter and employer accounts

  • Match employers with suitable recruiters based on preferences, availability, and pricing

  • Display recruiter profiles and rate cards publicly or in comparison views

  • Respond to customer support enquiries and feedback

  • Send platform updates, onboarding guidance, and feature announcements

  • Administer subscriptions, process payments, and issue invoices

  • Analyse and improve the website's functionality, design, and user experience

  • Ensure legal and regulatory compliance

​

3. Legal Basis for Processing (GDPR-Compliant)

We process your personal information under one or more of the following legal bases:

  • Your consent

  • Fulfillment of a contract (e.g., subscription, profile listing)

  • Legal obligation

  • Legitimate interests, such as improving our services and protecting the platform from fraud or misuse

​

4. Disclosure of Information

We may share your information with:

  • Recruiters, when an employer submits a brief for a specific job opportunity

  • Employers, when a recruiter responds to a brief or expresses interest

  • Our technology and service providers, including Wix.com Ltd., email marketing tools, analytics services, and payment gateways

  • Regulatory authorities or law enforcement, if legally required or to protect our legal rights

  • Business partners or acquirers, in the event of a company restructure, sale, or acquisition

​

We do not sell or rent your personal data to third parties for marketing purposes.

​

5. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services, resolve disputes, comply with legal obligations, and enforce our agreements. Recruiter and employer records may be retained for audit, reporting, or compliance purposes.

​

6. Your Rights and Choices

You have the right to:

  • Access and obtain a copy of your personal data

  • Correct or update inaccurate information

  • Delete your account or request removal of your recruiter profile

  • Object to or restrict processing in certain circumstances

  • Withdraw consent at any time, where applicable

To exercise your rights, contact us at: team@talentchoice.com.au

​

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information against loss, misuse, or unauthorised access. This includes:

  • Secure hosting via Wix infrastructure

  • HTTPS encryption and SSL certificates

  • Role-based access to sensitive data

  • Regular monitoring and security updates

However, no system can guarantee absolute security. You are responsible for keeping your password confidential.

​

8. International Users

While TalentChoice is an Australian platform, users from outside Australia may access our services. By using the platform, you consent to the transfer and processing of your information in Australia and other jurisdictions where our service providers operate.

​

9. Children’s Privacy

TalentChoice is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a child under 16, we will promptly delete it.

​

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Effective Date" at the top. We encourage you to review this policy periodically.

​

11. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

TalentChoice Privacy Officer
Email: team@talentchoice.com.au
Website: https://www.talentchoice.com.au

bottom of page