Privacy Policy

Policy originally published July 2025. Platform and activity details updated 5 October 2026.

TalentChoice ("we," "us," or "our") is committed to protecting your privacy and maintaining the trust and confidence of our users. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you use our website (https://www.talentchoice.com.au ) and related services. By accessing or using our platform, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide our services effectively and improve the user experience. The types of information we collect include:

a. Personal Information

• Full name, email address, phone number, and postal address

• Employer company name and job title (if applicable)

• Login credentials (managed securely via Supabase authentication) • Recruiter profile details including industry specialisations, service type, rate cards, profile photo, biography, LinkedIn URL, and testimonials

b. Lead Information (Employers)

• Job briefs submitted via the TalentChoice funnel, including job type, pay rate, industry, location, and urgency

• Optional company details and contact information

c. Payment and Subscription Information • Details related to recruiter subscriptions (collected securely via Stripe)

• Plan selection, upgrade history, billing status, and invoices

d. Usage Data

• Page paths, visit times, device type and referring website names

• Anonymous browser identifiers and, for signed-in members, the linked recruiter profile

e. Cookies and Tracking Technologies • We use essential cookies for sign-in and security, and an anonymous browser cookie for website activity. Browsers requesting Do Not Track or Global Privacy Control are excluded from this activity log. You can manage cookies through browser settings.

2. How We Use Your Information

We use the information we collect to:

• Register and manage recruiter and employer accounts

• Match employers with suitable recruiters based on preferences, availability, and pricing • Display recruiter profiles and rate cards publicly or in comparison views

• Respond to customer support enquiries and feedback

• Send platform updates, onboarding guidance, and feature announcements

• Administer subscriptions, process payments, and issue invoices

• Analyse and improve the website's functionality, design, and user experience

• Ensure legal and regulatory compliance

3. Legal Basis for Processing (GDPR-Compliant)

We process your personal information under one or more of the following legal bases:

• Your consent

• Fulfillment of a contract (e.g., subscription, profile listing)

• Legal obligation

• Legitimate interests, such as improving our services and protecting the platform from fraud or misuse

4. Disclosure of Information

We may share your information with:

• Recruiters, when an employer submits a brief for a specific job opportunity • Employers, when a recruiter responds to a brief or expresses interest

• Our technology and service providers, including Cloudflare, Supabase, Stripe and Wix for existing hosted profile images

• Regulatory authorities or law enforcement, if legally required or to protect our legal rights

• Business partners or acquirers, in the event of a company restructure, sale, or acquisition

We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services, resolve disputes, comply with legal obligations, and enforce our agreements. Recruiter and employer records may be retained for audit, reporting, or compliance purposes.

6. Your Rights and Choices

You have the right to:

• Access and obtain a copy of your personal data

• Correct or update inaccurate information

• Delete your account or request removal of your recruiter profile • Object to or restrict processing in certain circumstances

• Withdraw consent at any time, where applicable

To exercise your rights, contact us at: team@talentchoice.com.au

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information against loss, misuse, or unauthorised access. This includes:

• Secure hosting via Cloudflare and Supabase

• HTTPS encryption and SSL certificates

• Role-based access to sensitive data • Regular monitoring and security updates

However, no system can guarantee absolute security. You are responsible for keeping your password confidential.

8. International Users

While TalentChoice is an Australian platform, users from outside Australia may access our services. By using the platform, you consent to the transfer and processing of your information in Australia and other jurisdictions where our service providers operate.

9. Children’s Privacy

TalentChoice is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a child under 16, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Effective Date" at the top. We encourage you to review this policy periodically.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

TalentChoice Privacy Officer Email: team@talentchoice.com.au (privacy@talentchoice.com.au) Website: https://www.talentchoice.com.au L335:

Current platform details

TalentChoice uses account and profile information to provide recruiter profiles, account access and hiring enquiries.

Recruiter profiles and enquiries

Published profile information is visible to visitors. Your sign-in email and internal rate-card inputs are not published. When an employer verifies their email and sends a brief, their name, company, email and hiring details are shared with their chosen recruiter and retained so the enquiry can be managed.

Employer reviews

Reviewers confirm their email and first-hand experience. Approved reviews show the reviewer’s name, company, ratings, comments and date publicly. Email addresses are not published; a protected email fingerprint prevents duplicate and self-reviews. Where a matching TalentChoice brief exists, the review can show that an enquiry was recorded. Reviews are moderated for authenticity, relevance and privacy, including negative feedback. Contact us to correct, report or withdraw a review.

Website activity

We record page paths, visit times, device type, referring website names and approximate country and state/region supplied by Cloudflare for up to 30 days. Location may reflect a VPN or network provider rather than your actual location. A browser cookie groups anonymous visits. Signed-in activity can be linked to a recruiter profile in the private owner dashboard. Anonymous activity is not retrospectively linked to an account. We do not record IP addresses, form contents or search query strings in this visitor log. Browsers sending Do Not Track or Global Privacy Control are excluded.

Email updates

Recruiters receive notifications for employer briefs. Optional weekly profile-view summaries are sent only after at least three different recorded visitors. You can turn these summaries off in your workspace under Email updates. They contain totals, not visitor identities.

Service providers and account controls

Cloudflare provides hosting and notification delivery, Supabase provides account and database services, and Stripe handles paid-plan billing. Essential cookies keep your session secure. Closing your account hides your profile and stops renewal while retaining your information for reopening.

Questions or requests

To ask about your information, request a correction or deletion, or raise a privacy concern, contact team@talentchoice.com.au.